Speaker

Tom Aikens

Tom Aikens is a Michelin star chef, whose Tom Aikens Restaurant in Chelsea has earned many accolades. He has also worked privately, for Lord Lloyd Webber.

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Themes

Quality is everything

Key Messages

  • Low quality is unacceptable.
  • High quality is difficult to consistently achieve but possible if the process of achieving it is broken down and simplified.
  • Getting the basics right, practising and time awareness is the best way to teach juniors to achieve consistent quality.
  • Keeping calm under pressure is of vital importance.

Video Description

Quality is everything

Mr Aikens describes how he attempts to have consistently perfect quality at all times. Keeping calm under pressure is extremely important. Breaking down the process and the product into smaller more manageable pieces helps to achieve consistency. Leading by example is also very important to achieve quality outcomes. Time should be used wisely and appropriately.

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