Sharing ideas on Risk, Human Factors, Patient Safety, Teamwork and Leadership
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Speaker
Jon Snow, veteran broadcaster and journalist. Main presenter of Channel 4 News.
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Themes
Why things go wrong
When things go wrong
After things have gone wrong
When all else fails
Making it right
System transformation
'How to do' videos
Paediatric Day, 2010 Conference
More from After things have gone wrong
Novel ways to present risk data
David Spiegelhalter
Reconciliation and The Forgiveness Project
Jo Berry and Patrick Magee
Hospital transparency on social network sites
Paul Levy
Transparency and Openness
Max Clifford
Supporting colleagues through a defining moment
Pedro Algorta
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Key Messages
The risks of working in the media include getting news wrong, technological breakdown and getting yourself killed.
Demolition of hierarchy in the media has happened with good effect.
On balance best response is still to be honest.
Video Description
The role of the media when things go wrong
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Sharing ideas on Risk, Human Factors, Patient Safety, Teamwork and Leadership
